Our gift vouchers are sent electronically on the date you specify to the email address given. Payment for the gift voucher will be charged on purchase and not on the date of issue. Gift vouchers are valid for 12 months from issue and the value of the gift voucher is your choice.
Confirmation of the gift voucher will only be sent to the purchaser once the order is confirmed by ourselves. Gift vouchers can only be cancelled by the purchaser within one hour of purchase and will not be valid until a confirmation email is received. Unwanted gift vouchers cannot be returned.
The gift voucher will be allocated to the recipient's account in the form of e-wallet credit, which can be used to redeem the value of the gift vouchers at the pay with card stage - the final stage of the checkout process. If the recipient does not already have an online account with our website, they will have to create an account using the email address the voucher was delivered to.
If the items purchased total less than the gift voucher amount the remaining funds will stay in the e-wallet to use on the next purchase. If the items purchased exceed the gift voucher amount the remaining value must be paid by card in order to complete the order.
Items bought using gift vouchers can be returned and exchanged but not refunded. Only additional monies paid over and above the gift voucher may be refunded or replaced with a new e-wallet credit.